Privacy Policy
Mar 19, 2025
1. Introduction
Welcome to Mesmerized Studio ("we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.
Mesmerized Studio operates our website and services (collectively referred to as the "Service"). This Privacy Policy explains how we collect, use, process, and protect information about you when you use our Service.
Our Contact Information:
Company: Mesmerized Studio
Location: Netherlands
Email: hello@mesmerized.studio
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.
2. Legal Basis and Data Controller
Mesmerized Studio acts as the Data Controller for your personal data under the General Data Protection Regulation (GDPR) and Dutch data protection laws.
Our legal basis for processing your personal data includes:
Consent: When you explicitly agree to our processing
Contract Performance: To fulfill our services to you
Legitimate Interest: For business operations and service improvement
Legal Obligation: To comply with applicable laws
3. Definitions
Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, including collection, storage, use, or deletion.
Data Subject: The individual to whom personal data relates (you, as our user).
Service: Our website, applications, and all related services provided by Mesmerized Studio.
Cookies: Small data files stored on your device when you visit our website.
Usage Data: Information collected automatically when you use our Service.
4. Information We Collect
4.1 Personal Information You Provide
When you interact with our Service, we may collect:
Contact Information: Name, email address, phone number
Business Information: Company name, job title, business address
Account Information: Username, password, profile preferences
Communication Data: Messages, feedback, support requests
Project Information: Files, designs, project specifications you share
Payment Information: Billing address (payment details are processed by third-party processors)
4.2 Information Collected Automatically
Usage Data includes:
IP address and location data
Browser type, version, and language settings
Device information (type, operating system, unique identifiers)
Pages visited, time spent, and interaction patterns
Referral sources and exit pages
Date and time stamps of visits
4.3 Cookies and Tracking Technologies
We use various types of cookies and similar technologies:
Essential Cookies: Required for basic website functionality
Session management
Security features
Load balancing
Analytics Cookies: Help us understand website usage
Google Analytics (anonymized)
Internal analytics tools
Preference Cookies: Remember your settings and choices
Language preferences
UI customizations
Form data retention
Marketing Cookies: Used for targeted advertising (with your consent)
Social media integration
Remarketing campaigns
Conversion tracking
You can manage cookie preferences through your browser settings or our cookie consent tool.
5. How We Use Your Information
We process your personal data for the following purposes:
5.1 Service Provision
Providing and maintaining our services
Processing transactions and managing accounts
Customer support and communication
Delivering requested services and content
5.2 Service Improvement
Analyzing usage patterns and performance
Developing new features and functionality
Conducting user research and feedback analysis
Quality assurance and testing
5.3 Communication
Sending service-related notifications
Marketing communications (with consent)
Newsletter and updates (with opt-out option)
Important policy or service changes
5.4 Legal and Security
Compliance with legal obligations
Fraud prevention and security monitoring
Protecting our rights and property
Resolving disputes and enforcing agreements
5.5 Business Operations
Internal record keeping
Financial reporting and accounting
Business analysis and planning
Merger, acquisition, or asset transfer preparation
6. Legal Basis for Processing (GDPR Article 6)
For each processing purpose, our legal basis is:
Consent (Art. 6.1.a): Marketing communications, non-essential cookies
Contract (Art. 6.1.b): Service delivery, account management
Legal Obligation (Art. 6.1.c): Tax records, legal compliance
Legitimate Interest (Art. 6.1.f): Analytics, security, business operations
7. Data Sharing and Disclosure
7.1 Third-Party Service Providers
We may share your data with trusted service providers who assist us:
Cloud Hosting: AWS, Google Cloud (data processing agreements in place)
Analytics: Google Analytics (IP anonymization enabled)
Payment Processing: Stripe, PayPal (PCI-DSS compliant)
Email Services: Mailchimp, SendGrid
Customer Support: Zendesk, Intercom
Marketing Tools: HubSpot, Google Ads, Facebook Ads
7.2 Legal Requirements
We may disclose your information when required by:
Dutch or EU law
Valid legal process or government request
Protection of our rights and safety
Investigation of fraud or security issues
7.3 Business Transfers
In case of merger, acquisition, or asset sale, your data may be transferred to the new entity with the same privacy protections.
7.4 With Your Consent
We may share information for other purposes with your explicit consent.
8. International Data Transfers
As a Netherlands-based company, your data is primarily processed within the EU/EEA. When we transfer data outside the EU/EEA, we ensure adequate protection through:
Adequacy Decisions: Transfers to countries with adequate protection
Standard Contractual Clauses: EU-approved data transfer agreements
Binding Corporate Rules: For multinational service providers
Your Explicit Consent: For specific transfer situations
9. Data Retention
We retain your personal data only as long as necessary:
Account Data: Duration of account plus 3 years for legal compliance Usage Data: 2 years for analytics and service improvement Marketing Data: Until you withdraw consent or object Financial Records: 7 years as required by Dutch law Support Communications: 3 years after case closure Legal Documentation: As required by applicable retention laws
You can request earlier deletion of your data, subject to legal obligations.
10. Your Rights Under GDPR
As a data subject, you have the following rights:
10.1 Right of Access (Art. 15)
Request a copy of your personal data we hold and information about how we process it.
10.2 Right to Rectification (Art. 16)
Correct inaccurate or incomplete personal data.
10.3 Right to Erasure (Art. 17)
Request deletion of your personal data when:
No longer necessary for original purpose
You withdraw consent
Data has been unlawfully processed
Required for legal compliance
10.4 Right to Restrict Processing (Art. 18)
Limit how we use your data in certain circumstances.
10.5 Right to Data Portability (Art. 20)
Receive your data in a structured, machine-readable format.
10.6 Right to Object (Art. 21)
Object to processing based on legitimate interests or for direct marketing.
10.7 Rights Related to Automated Decision-Making (Art. 22)
Protection against solely automated decision-making, including profiling.
10.8 Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at: hello@mesmerized.studio
We will respond within one month of receiving your request.
11. Data Security
We implement comprehensive security measures:
11.1 Technical Safeguards
Encryption in transit (TLS 1.3) and at rest (AES-256)
Regular security audits and penetration testing
Access controls and authentication systems
Automated backup and disaster recovery
Network security and firewalls
11.2 Organizational Measures
Staff training on data protection
Privacy by design principles
Data processing agreements with vendors
Incident response procedures
Regular policy reviews and updates
11.3 Limitation Acknowledgment
While we use industry-standard security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.
12. Children's Privacy
Our Service is not intended for children under 16 years old. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.
13. California Privacy Rights (CCPA)
For California residents, you have additional rights:
Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: Equal treatment regardless of privacy choices
To exercise these rights, contact us at hello@mesmerized.studio.
14. Cookies and Your Choices
14.1 Managing Cookies
You can control cookies through:
Browser settings (Chrome, Firefox, Safari, Edge)
Our cookie consent banner
Third-party opt-out tools
14.2 Do Not Track
We respect Do Not Track signals and do not track users who have enabled this setting.
14.3 Advertising Choices
Opt out of interest-based advertising:
Google Ads: Google Ad Settings
Facebook: Facebook Ad Preferences
Industry opt-out: Your Online Choices
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes:
We will notify you via email (if you have an account)
We will post a notice on our website
We will update the "Last Updated" date
Significant changes will include a 30-day notice period
We encourage you to review this Privacy Policy regularly.
16. Complaints and Supervisory Authority
If you have concerns about our data practices:
Contact us first: hello@mesmerized.studio
Dutch Supervisory Authority: Autoriteit Persoonsgegevens (AP)
Website: autoriteitpersoonsgegevens.nl
Phone: +31 70 888 8500
Address: Bezuidenhoutseweg 30, 2594 AV Den Haag
You have the right to lodge a complaint with the supervisory authority without prejudice to other remedies.
17. Contact Information
For any questions about this Privacy Policy or our data practices:
Mesmerized Studio
Email: hello@mesmerized.studio
Based in Netherlands
